If you’re already an Infinigate Cloud Partner, you can access support via our Partner Portal using the link below. Our team are ready to help in our usual quick and efficient style.
Submit Ticket (requires login) View Service StatusWhen we say support, it’s so much more than our UK-based 24*7 support team. As standard you will have a named Account Manager, supported by a team available to help you spark your growth.
Infinigate Cloud’s team of cloud experts are available to help you serve your customers and get the very best in technical expertise.
To describe it in one sentence, it is ‘complete peace of mind’!
Our 24*7 Technical Support team will help you get answers to questions when you need them quickly and with an NPS of 85 the Infinigate Cloud team will always be there to help you.
Technical Pre-Sales Advice is a complementary service for partners that we provide to assist your solution development. This ensures that you can take on any opportunity that presents itself.
Once your customer's requirements are defined, you may not have the capacity, or skills, to deliver the project. In this case, our team are on hand to help deliver projects for your customers.
We offer a range of managed services to free up your engineers from tasks such as backup monitoring and management, allowing them to focus on higher value solution delivery.
The support team always provides prompt service & fixes the problem first time. You can't ask for more than that!
We are sure you and your customers deserve the quality and confidence that you will gain from being an Infinigate Cloud Partner. Click below to start your journey to becoming a partner.
Let's talk through your business' specific requirements, so that you can fully understand how we will be able to help your business. Speak to one of our team to find out more.
Simply complete this form and we’ll do all we can to answer your questions.
We know our support is second to none, from day 1 onwards.