Terms and Conditions of supply of products and services
View the terms and conditions that govern our supply of products and services.
DownloadAcceptable Use Policy
View our acceptable use policy which describes the proper and prohibited use of cloud solutions provided by Infinigate Cloud to the reseller.
DownloadService Level Agreement
This service level agreement applies to the services as defined in the Partner Agreement.
DownloadSupport Guide
This document will provide you with the details of Infinigate Coud's service level targets and response times to support incidents raised, along with an escalation path.
DownloadMicrosoft Cloud Agreement
As a partner in Microsoft Cloud Solution Provider (CSP) programme, you are responsible for reviewing this Microsoft Cloud Agreement with customers, which governs the acceptable use of Microsoft products and services.
DownloadEnvironmental Social and Governance (ESG)
At Infinigate Cloud it is our policy to conduct all our business activities in an honest and ethical manner, which contributes to sustainable development.
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