Portfolio

Microsoft 365 for business is designed for organisations with up to 300 users, Microsoft 365 for enterprise for those with 300+ or requiring a deeper set of features. 

Incorporating, according to plan, the traditional and next-generation Office apps, Windows 10, and EM+S (Enterprise, Mobility and Security) Microsoft 365 delivers the tools to create a fully unified, safe, secure, productivity, communication and collaboration solution.

Microsoft Teams enables colleagues to work together through chat forums, online meetings, video conferencing, document collaboration, file sharing, and phone calls — accessible from any device.

Privacy and security protocols and capabilities ensure a safe, secure environment, while Microsoft is continually adding features and functionality to its star service hub.

Creating a truly unified communications forum, Microsoft’s Teams Calling services are available as a with calling plan, with a direct routing option, and with the ability to utilise an existing PBX system or SIP trunk. 

Microsoft Business Voice is the Teams Calling service for organisations with up to 300 users, and Microsoft Phone System for those with 300+ users or an Office 365 or Microsoft 365 E SKU. 

Teams Phone is an all-in-one phone system, created to work with Microsoft 365 apps and services, and to deliver a complete productivity, communication and collaboration solution for SMBs.

Available as a with calling plan, with a direct routing option, and with the ability to utilise an existing PBX system or SIP trunk, Microsoft Teams Phone enables calling from anywhere, on any device.

Including the Office suite of apps, Microsoft Office 365 for enterprise also offers a range of enhanced features, such as more flexible security measures and additional data storage capability and governance functions. 

Key features include Power BI (E5) and Teams Live, while eDiscovery uses machine learning and text classification to locate emails and documents required for legal, compliance, and informational purposes.

Powerful, intelligent search means content is easy to find, and together with connection and conversation features support the delivery of the insights essential for robust, timely decision-making in today’s modern business. 

SharePoint lists and libraries, Microsoft Flow, PowerApps, and Forms enable the transformation of business processes – from simple procedure to complex workflows.

Unequalled capabilities, the most comprehensive AI services, 90 globally recognised compliance certifications, and the largest number of data centre regions worldwide – Azure is the cloud platform for the modern business.

Offering a complete ecosystem, Azure brings together Microsoft’s cloud-based applications and services with those of thousands of third-party providers, enabling you to meet customer computing and application requirements, across hybrid and public cloud environments.

Azure Plan was launched to create a simplified, streamlined buying experience for the customer, and to support Microsoft partners in providing guidance and advice along with value-added services, to help customers commit to Azure.

Azure Plan offers a single pricelist applicable worldwide, ongoing partner rewards through partner earned credit (PEC), and the ability to monitor and manage cloud spend with Azure Cost Management.

Achieve greater value from the cloud for your customers, through drilling down into costs associated with each subscription and resource group. Identify what’s costing the most, and help improve financial governance across your customers’ organisations.

Dashboards, charts and spreadsheets, tracking budgets and alerts, resource tags and optimisation recommendations – the features and functionality to help you monitor and manage your customers’ cloud resources. 

With one- and three-year terms available, upfront payment along with options to pay monthly create the potential for vastly improved budgeting and financial forecasting, while Reserved VM Instances (RIs) also ensure prioritised compute capacity within Azure regions.

Plus, savings of up to 80 percent can be realised when coupling Azure RIs with Azure Hybrid Benefit (Microsoft software subscriptions).

Optimised for Office 365 and Microsoft 365, supporting multiple diverse workloads, and with premium security and compliance certifications, AVD can be up and running in under an hour. 

With its flexible monthly subscription model, AVD is a cloud service you can scale up and down as needed and pay only for what your customers use, with no long-term commitment.

Combining and evaluating data from multiple sources – including from third-party services – Power BI brings business intelligence into the modern era with a cloud-based feature set that provides power and simplicity. 

Ensuring the relevant data gets to the relevant people, Power BI provides overviews, with the option to drill-down into precise detail, and interactive query tools allow users to get the results they need. 

Dynamics 365 Marketing empowers greater coordination between the marketing and sales teams, through providing marketing automation capabilities, and the ability to share data, and benefit from processes connecting to Dynamics 365 Sales. 

A flexible platform means that capabilities can be continually evolved, through connection to corporately used apps and services, while compliance and regulatory features – such as governing data protection – are in-built.

Interconnecting familiar tools, with Dynamics 365 Sales sales productivity rises as the team is able to make faster decisions, based on accurate and up-to-date information.

Scalable and flexible to be able to swiftly respond to business and processing advancements, solutions provide a unified and consolidated picture utilising data from LinkedIn, Sales Navigator, Dynamics 365 and Microsoft 365.

Dynamics 365 Finance incorporates solutions for the range of financial operations – from accounts payable to accounts receivable, budgeting, cost accounting, cash and bank management, and general ledge capabilities. 

Supply Chain Management provides insight and visibility across the range of supply chain operations, including for cost management, procurement and sourcing, production control, and transportation and warehouse management.

Using Azure reservations and Windows Server and SQL Server subscriptions you can deliver a more cost-effective solution for customers with predictable and persistent cloud workloads.

With savings of up to 40 percent on virtual machines, Azure Hybrid Benefit can also be used to benefit customers with Windows Server Datacenter and Standard edition licences covered with Software Assurance.

Supporting more than 20 platforms, Acronis Backup Cloud supports a range of backup types – through from individual file backup to backup for entire operating systems and their applications. 

Easy to set up with nothing to install and no hardware to buy, customers can backup wherever and whenever they want, with private, public, and hybrid cloud environments supported, while real-time file protection safeguards from ransomware.

Designed to help deal with user error (including file deletion, whether deliberate or unintentional) and ransomware attacks, Acronis Microsoft 365 Backup also supports regulatory compliance requirements and retention policies.

With quick access to backed up data, should it be needed, business continuity suffers minimal impact, while set up is swift and easy, with no upfront costs required. 

With Acronis Cyber Protect the MSP can move from working with a cluttered assortment of legacy vendor solutions to delivering AI-based protection via an integrated service, that will also reduce customer cost. 

Acronis Cyber Protect incorporates fast, reliable recovery for apps, systems, and data, regardless of device, plus protection against malware, ransomware and cryptomining, along with extensive, robust endpoint management.

Protecting the workforce and guest visitors, Mimecast Web Security is easy to deploy and manage, and provides the advanced protection needed to ensure the web stays safe. 

Proactive defence ensures web threats are stopped before they reach the network or endpoints, while enforced acceptable web use regulates the websites to which employees have access, with granular protection and access policies able to be applied.

Mimecast delivers targeted attack protection, at and inside the email perimeter, to be able to detect, contain and provide automatic remediation against threats.

Email protections extends to safeguarding attack originating via internal emails, either caused by a malicious employee, or resulting from accidental human error. Internal emails are monitored continuously, while Microsoft provides essential awareness training.

Human error is said to be at fault in over 90% of security breaches. Security training gives employees the knowledge and skills to not only become risk aware, but form part of an effective, corporate-wide threat defence system. 

Mimecast’s training awareness modules are designed to deliver vital messaging in a format created to engage and retain employee interest, using modern security awareness training techniques.

While removing the burden of keeping large quantities of emails on email servers, Mimecast provides a range of search tools to enable the rapid location of archived emails. 

Pricing is based on the number of employees, rather than email volume of mailbox size, resulting in lower costs, while encryption and secure storage for every email means enhanced security.

Easy to access and use, the Mimecast service removes the temptation to resort to shadow IT solutions to send/receive large files. Features – including encryption, optional access keys, customer expiration dates and data leak prevention (DLP) controls – ensure that attachments and their contents remain secure.

Emails with large files are managed for archiving purposes in just the same way as for smaller attachments, and to meet corporate retention policies.

LastPass is an extension to install on a browser to allow the option of saving accessing passwords. There is also a LastPass password manager mobile app to allow the option to access, manage and share passwords from anywhere.

With LastPass you can eliminate employee password reuse, manage passwords from one place, protect your sensitive data and share passwords simply and safely

Go beyond basic password security with LastPass add ons, Multifactor Authentication (MFA) and Single Sign On (SSO).

Bluedog’s M365 Monitoring Service monitors all activities and detects all types of attacks that could compromise your customers Microsoft 365 environments.

Bluedog provides Enterprise Grade Security for your customers Microsoft 365 tenancy at an Entry Level Price. Users will be protected, regardless of where they are working, accounts secure, even for remote works and remote workers will be protected in the same way as those working within an office network.

HRLocker is a cloud-based people, recruitment, and performance management system, enabling organisations to automate their people management and recruitment processes. HR requirements are streamlined into one place, making it easier for your customers to manage their people.

HRLocker makes it easier to digitally transform your customer’s business, starting at the heart of the company with people management and recruitment efforts.

Ensure a happier workforce by making life easier for employees and employers whether working from an office or remotely. Adult development and responsibility is at the centre of all that HRLocker do.

Not sure whether Microsoft 365 licenses have been under or over assigned or having trouble aligning total license costs with departments or business units? AvePoint’s Cense allows the delegation of control to regional, department, or unit budget holders to avoid IT bottlenecks.

Cense also allows for insights and reporting on businesses license consumption along with the associated costs, allowing for better allocation, creating budgets and IT alignment.

Microsoft make sharing easy, but with AvePoint Policies & Insights (PI), sharing is made secure. PI is the only solution that breaks down data silos and allows the easily implement governance policies for sharing, external users, membership, ownership, and more.

AvePoint insights helps you to understand permissions and security, and controls across areas like Teams and SharePoint.

AvePoint’s migration solution, Fly, supports a smooth digital transition to a modern workplace environment, ensuring data integrity is maintained and security safeguarded at all times. 

AvePoint uses a three-stage discover, migrate, monitor approach, so that the data to be moved is identified at the outset, the migration carried out to an agreed schedule, and responsive monitoring and reporting ensures an efficient migration. 

With cloud-to-cloud backup, AvePoint’s solution offers unlimited storage and retention functionality, with services hosted in more than 12 datacentres, located globally, and data encrypted by design and by default. 

For the MSP, multi-tenant management is made simple, through AvePoint’s Elements Portal, and with their solutions and products being available for flat, fixed rates, on a monthly billing basis.

AvePoint Cloud Management enables the movement of content across to or within Microsoft 365 tenants for the purpose of migration, consolidation, or changing the information source structure. 

Empowering easy, efficient IT audits and central management of Microsoft 365 permissions and configurations, the admin load is reduced, and costs lowered.

BitTitan’s MigrationWiz is an industry-leading, fully-automated, easy-to-use data migration solution, requiring no specialist training or certification, and with no hardware or software to either implement or maintain.

Designed to scale on demand, the solution can be provisioned in minutes, and with a resulting zero impact on end users, while enabling migration from anywhere to anywhere, at any time.

Easy to deploy and use, signNow is flexible to scale to meet business development needs, and with its legally binding eSignatures helps create more productive, efficient, streamlined workflow processes.

Branding can be applied, to promote company identity, while security features ensure that documents are signed, shared and stored in compliance with industry-leading security standards, including data privacy regulations.

A managed service enables customers to focus on managing their business, not their IT, and to maximise business outcomes through optimum use of their technology. 

Infinigate Cloud’s managed services incorporate: advanced monitoring to keep solutions secure, available and high-performing; platform maintenance; reactive support; recommendation implementation; and service management which includes monthly reporting and remediation scheduling. 

Capability and expertise can take time to build, while finding required capacity can often be a challenge. Infinigate Cloud delivers a range of professional services via the PRO pillar, and across our portfolio of cloud products and services, as a Infinigate Cloud-named delivery, or white-labelled under the partner name. 

Standard offerings focus around the Modern Workplace and Azure, while optional services provide support for additional service areas.

Infinigate Cloud provides a support service for partners lacking the capacity to do so themselves, and offers three tiers of support – Foundation, Premium, and Premium+ – to enable partners to select the level most suitable for individual customers. 

Depending on the tier, support provided includes: service availability information; licensing support; end-user service desk support; best practice configuration guidance; and incident support investigation and remediation. 

Certifications demonstrate technical ability, and Vuzion delivers a range of Microsoft courses to enable partners to achieve these industry-recognised accreditations. 

Headed up by Infinigate Cloud’s Partner Education Lead and Microsoft Certified Trainer (MCT), our training team delivers courses across the range of Microsoft services, from training in Azure, for example, to sessions in Microsoft 365, and Power Platform. 

ClipTraining provides an online library of more than 5,000 task-based training videos. In easy to digest, concise sessions, modules are grouped according to the main Office 365 component parts – Office Online, Teams, SharePoint, Power BI, etc.

Individual access portals mean that managers can plan personal training schedules, creating assignments, and monitoring results, while gamification techniques such as leader boards help keep employees further engaged.